Privacy Policy

Privacy Policy

Cap Inv 1 LLC d/b/a BinDrop Waste Services

Effective Date: January 1, 2026

Cap Inv 1 LLC, doing business as BinDrop Waste Services (“BinDrop,” “we,” “our,” or “us”), provides dumpster rental and waste management services throughout the State of New Jersey. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, communications, and advertisements.

 

1. Information We Collect

We may collect:

• Name and business name

• Phone number (including mobile number)

• Email address

• Service and billing address

• Business tax identification (for commercial accounts)

• Payment information (processed by secure third-party processors)

• Call recordings and communication transcripts

• Website usage data

• Advertising interaction data

 

2. How We Collect Information

We collect information when you:

• Book a dumpster online

• Complete checkout and provide required consent

• Sign a service agreement

• Call our office (calls may be recorded)

• Send or receive SMS messages

• Submit website contact forms

• Interact with our advertisements

• Communicate with drivers or staff

 

3. SMS Communications & Consent

By providing your mobile phone number through our checkout form, service agreement, advertisement lead forms, or by initiating contact via SMS, you consent to receive text messages from BinDrop Waste Services.

During online checkout, customers must affirmatively select a required SMS consent checkbox prior to completing a booking. Consent is recorded and stored with timestamp and IP address.

SMS communications may include:

• Delivery and pickup confirmations

• Service delay or weather notifications

• Overload alerts

• Billing notifications

• Account-related updates

• Promotional offers and discounts

Message frequency varies based on service activity.

Message and data rates may apply.

Customers may receive automated or broadcast notifications (for example, weather-related service delays).

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact [email protected] or (201) 566-7719.

Consent includes both operational and promotional communications unless otherwise limited by the customer. Customers may withdraw consent at any time.

Mobile phone numbers and SMS consent records are not sold, rented, or shared with third parties for marketing purposes.

 

4. Phone Calls & Recordings

Customer calls may be recorded for quality assurance, operational accuracy, training, dispute resolution, and compliance purposes. Transcripts of recorded calls may be stored securely in cloud-based systems.

 

5. Payment Processing

Payment information is processed securely through third-party payment processors. BinDrop does not store full credit card numbers on its own servers.

 

6. Software & Cloud Storage

Customer information may be stored in secure cloud-based systems, including operational management software, accounting software, CRM systems, and messaging platforms. Access is restricted to authorized personnel only.

 

7. Advertising & Tracking Technologies

Our website may use:

• Google Analytics

• Google Ads conversion tracking

• Meta (Facebook) Pixel

• Retargeting technologies

These tools collect non-sensitive usage data to improve service delivery and marketing performance. Users may control advertising preferences through browser or platform privacy settings.

 

8. Data Sharing

We do not sell personal information.

We may share limited information with:

• Payment processors

• Software and messaging providers

• Advertising platforms

• Government authorities if required by law

All service providers are contractually required to safeguard customer information.

 

9. Data Retention

We retain customer data as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

 

10. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

11. Geographic Scope

BinDrop Waste Services operates solely within the State of New Jersey.

 

12. Your Rights

You may:

• Opt out of SMS communications at any time by replying STOP

• Request updates to your personal information

• Contact us regarding privacy inquiries

 

13. Contact Information

Cap Inv 1 LLC

d/b/a BinDrop Waste Services

555 Industrial Rd

Carlstadt, NJ 07072

(201) 566-7719

[email protected]